Return and Refund Policy

Last updated: april 11, 2024

Thank you for shopping at @https://payfastwallet.com

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

·         company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to @payfast wallet @https://payfastwallet.com

·         Goods refer to the items offered for sale on the Service.

·         Orders mean a request by You to purchase Goods from Us.

·         Service refers to the Website.

·         Website refers to @payfast, accessible from @https://payfastwallet.com

·         You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By email: support@payfastwallet.com

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

• The Goods were purchased in the last 7 days
• The Goods are in the original packaging

The following Goods cannot be returned:

• The supply of Goods made to Your specifications or clearly personalized.
• The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
• The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

@bhogdabri kesharibari,dudherkuthi dewanbash,cooch behar,west bengal,736170

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: @support@payfastwallet.com

  Contact Us:-

 Company Name:- @payfast wallet 

Company Address:- @bhogdabri kesharibari,Dudherkuthi dewanbash,cooch behar,west bengal.736170

Phone No:-@6295367062

Email Id:-@support@payfastwallet.com

                --Shipping Policy --

All orders ship Monday through Friday, excluding holidays. All orders, including 2nd Day and Next Day, placed Monday through Friday after 2pm EST will be processed the following business day. All orders placed Saturday or Sunday will be processed the following Monday. Please allow 1-3 business days for domestic orders to ship. Currently, we do not ship internationally.

Once your order is authorized, you will receive a confirmation email. Once your order has shipped, you will receive a shipping confirmation email with tracking details. Orders are processed pending item availability and credit card verification. Customer service will contact you via email if an item has been backordered or if there are any other issues with your order.

The payfastservice is not responsible for any lost or stolen packages.

At any time after placing an order, you can check the status by logging into your account or by contacting customer service. You have the right to cancel your order at any time before your order has shipped by contacting our customer service team. If your order has shipped, our customer service team will issue a refund as soon as you have returned the item(s) the payfastservice.  Once a package has left our possession we are no longer responsible for delays, transit time, theft, of damage.  Please contact carrier for more details. 

The payfastservice monitors account activity and reserves the right to refuse transactions.